After 6 months, you can still invoke the guarantee but, if the dealer contests that the defect existed from the start, you may have to prove it, probably by involving a technical expert.
Used Cars | Sandicliffe
When you discover a technical problem, you are required to notify the selle r as soon as possible but not later than two months. You should contact the seller first to check that they agree to your taking the car to a local garage for repairs. This is generally not a problem for new cars, but can be for second-hand cars. Your rights in this case are extremely limited. Consumer law does not apply to a private sale - it only applies when a business sells to a consumer.
You should therefore exercise extreme care if you buy from a private individual. If you cannot resolve the matter amicably, you might consider a civil action against the seller, but this can prove costly and difficult. See main information on this topic Buying and leasing a car. EU legislation EU Directive on consumer rights Directive on certain aspects of the sale of consumer goods and associated guarantees EU Directive on alternative dispute resolution for consumer disputes.
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We may receive a commission from them for the introduction. Our benefits are a few of the many reasons why thousands of customers keep coming back to Sandicliffe.
All Sandicliffe used vehicles are thoroughly checked over by manufacturer approved technicians and AA's approved point inspection to guarantee your vehicle leaves us to the highest possible standard. Our standards are good enough for royalty, so you will get the same treatment. We're so confident in the quality of our used vehicle preparation that we offer a warranty with every car sold.
Should any issues arise, Sandicliffe are on-hand to help. You can extend your warranty with a Car Care plan. Whether you're sharing your car, or you just need peace of mind if you lose a key, all of our used cars come with two keys. We don't want your first trip in your new car to be to the garage for an MOT.
That's why every used car comes with a minimum 6 months MOT so you can enjoy your new car straight away. No matter how confident we are in the quality of our vehicles, you can never prepare for things like a flat tyre. To minimise that worry, each and every one of our vehicles comes with 1 year roadside assistance registration required, more information here.
Changed your mind on your car? You can return it within 14 days so long as your car has done under miles and swap it for another of equal or higher price. No need to worry about getting your car cleaned, we ensure all Used Cars are valeted before being sold. Our locations are open throughout the week, with some locations remaining open until late on weekdays to ensure you can reach us.
We're always putting our customers first, and our Home Test Drive means you get to experience your Test Drive wherever you want. If a new or second-hand car you bought develops a fault, you could get it repaired or replaced at no further cost to by whoever sold it to you - or you could get your money back. Although, these sorts of issues could be dealt with using your warranty, if you have one. What you do next will be reliant by how you bought the car and how long ago you bought the car, the two most important differences to be aware of are:.
Private purchase For private purchases the phrase 'buyer beware' applies. Unless the private seller untruthfully answers any questions you've got about the car, they're not under any legal obligation to declare the condition of the car to you when buying and you won't be able to claim for repairs.
What is a car buying website?
When you buy a new or second-hand car from a UK dealership, the Consumer Rights Act stipulates that you can expect it to:. You can also ask for it to be repaired or replaced. If the repair or replacement is unsuccessful, you're entitled to a refund. First six months If you take the vehicle back within six months of purchase, the dealer should accept there was a problem when the vehicle was sold and offer a partial refund or to repair or replace it. If the dealer doesn't accept there was a problem when the vehicle was sold, they'll have to prove this.
After six months It will be up to you to prove there was a problem with the vehicle when sold to you, after you've owned it for longer than six months. You'll have to provide evidence of this so it may help to get an independent report which could establish the condition of the vehicle when sold.
But you need to think carefully whether you're claim is realistic, especially if you've got an older vehicle that's been used for a reasonable length of time. If a new or second-hand car you bought from a dealer develops a fault, you could get it repaired or replaced at no further cost to by the dealer that sold it to you - or you could get your money back.
If the car dealership agrees to repair the vehicle, these must be carried out within a reasonable time and without significant inconvenience to you. You'll have to negotiate with the dealer to decide what would be a reasonable amount. If you want to claim a refund but traded in your old car for the new one, it's very unlikely you'll get your old one back. Some dealerships and garages have signed up to a Trading Standards backed code of practice that means if your dispute isn't getting anywhere you can refer it to an impartial third party to resolve it - the Motor Ombudsman.
Check the auction house terms before you bid. You have fewer rights when buying from a private seller because parts of the Consumer Rights Act don't apply. But, the seller must:. If you have a car finance agreement like a PCP or HP or a lease usually contract hire , then it can be a bit more complicated because technically your car belongs to the finance company.